A culture of doing the right things.

Anyone can promise great service, but not everyone can deliver it. At Insurance Connections Northwest, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

“Lorna and her team at ICNW are the best! They have been invaluable assisting me with the handling of a claim through another insurance carrier whose insured backed into my car. The other driver has not been cooperating with her insurance company, delaying my ability to have my car repaired Lorna has provided great counsel on guiding me how to get this expedited and resolved. It's also comforting to know that if the other driver and her insurance company don't cooperate, Lorna is ready and in my corner to assist me in making a claim through her. If you're shopping around for insurance, definitely give Lorna a call - you won't be disappointed!”

Mark G.Seattle, WA

“Lorna Alandy is the most knowledgeable, honest and down to earth agent I've ever had the pleasure of working with. If you ever want an honest person to insure your property or car, Lorna is your gal.”

Sharon R.Tukwila, WA

“I have a very good experience by working with Lorna Alandy for auto and house insurance options. She can always provide the fast response and thinking through my situation to provide options, especially, explain and answer my questions clearly. I would highly recommend to find her if you have the need for either auto or car insurance.”

Tiger H.Renton, WA

“I’ve been a customer of Amy’s for many years. She has insured my autos and home and has been able to save me a lot of money in my insurance premiums without compromising coverage and protection. She was always there to help me when I needed to file a claim or needed advice about any insurance issue, such as adding my children to my policy or making sure certain items in my home, such as artwork & collectibles, were properly insured. I highly recommend Insurance Connections NW to anyone shopping around for better rates and an overall better policy with A+ service.”

Len B. Bellevue, WA

“I didn’t realize the advantages of working with an insurance broker until I contacted Insurance Connections NW. Because they have access to multiple companies, they found the best rate for me and my family, including for Life Insurance (which was about 1/3 less in premium). When I had to file a claim after I got rear-ended, Insurance Connections was there with me every step of the way. After all, that’s what insurance is for. Needless to say, the claim process was very smooth, and I can say these guys have truly looked out for my best interest.”

Kira H.Lake Forest Park, WA

“We refer customers to Insurance Connections NW because they can competitively quote personal lines policies we can’t write in our captive insurance agency or for customers who got non-renewed due to activity on their record or for having multiple claims. Amy and Lorna also helped quote commercial policies we can’t write; they get back to the customers right away with a comprehensive quote. Customers are always their first priority, and that makes us all happy! Also thanks for the nice referral gift cards!”

Theresa V.Bremerton, WA

“I am so happy I signed up with Safeco for insurance coverage through Insurance Connections Northwest! I just moved to WA from NV and decided to compare rates. I was able to get double the liability & uninsured motorist coverage, as well as full glass coverage with no deductible on my auto policy, and additional coverage for my jewelry on my renters insurance policy all for about $1,000 less per year than my previous carrier! Thank you so much!”

Janice D.Renton, WA

“Amy and Lorna at Insurance Connections Northwest, Inc. are amazing! Consistently providing excellent service at very competitive rates. They understand the nature of our business and always get the binder to us in time to keep our closings on schedule. Their high degree of professionalism combined with their “can do” attitude make me very comfortable recommending them to my clients.”

Jordy K.Mortgage Broker; Mill Creek, WA

“Amy and Lorna are the absolute best, they are excellent and efficient at their jobs.

We were in a bind where we needed an insurance binder within a 15 minute span to close on a house, Amy was not only able to get one done, but two on such a ridiculous time span.

They are professional, courteous, and level headed under stress (what more could you ask for). I definitely recommend these ladies to anyone looking for insurance!”

Brian A.

“We had a great experience setting up our auto and Home insurance. They are very knowledgeable and quick to answer any question we had. We are very pleased that we went with them for our insurance needs.”

Jeff R.

“Awesome brokerage. They truly work with the customer to find the best possible solutions for their insurance needs. I recommend them to all my friends when I can.”

Theresa V.

“Lorna and company rock. She has tireless answered all of my questions and helped me to get a great deal caring for all.our insurance needs. Thanks so much!”

Randall T.

“We have been working with Lorna & Amy for years and have always been extremely satisfied with their service and access to the best insurance products on the market! Highly recommend if you're looking for a competitive quote for auto or home!”

Josh K.

“Excellent and efficient service. Highly recommended. I had tried a number of the big name insurance services which were not able to help me. I was able to get me the quote which I need very quickly (despite it being after 6pm) from ICN.”

Michael G.

“Lorna and her team worked really fast to get us insurance! They are fast and effective and work hard at getting all the discounts we can get. Awesome!”

Dream H.Bellevue, WA