Meet Our Team
After being a captive Allstate Insurance agent for 10 years, Amy decided to start an independent insurance brokerage to better serve customers. Amy knew that an independent agent has the ability to offer better service and lower rates by representing a multitude of highly-ranked insurance carriers who are customer-focused vs. profit and shareholder-focused.
Amy’s motto is to treat every customer with respect, courtesy and the highest level of personalized service. Amy’s clients have remained loyal over the years because they know their insurance needs are being satisfied. Amy also strives to maintain a high level of education not only in the insurance industry, but the market as a whole, since everything is interrelated in our global economy.
Amy is a native of Washington and has worked in the financial services and banking fields prior to becoming an insurance agency owner. She has been a Bellevue resident since 2003 and has 2 sons. Amy is very active in the community, volunteers for many charities and is an avid boater, hiker and skier.
Amy has a Bachelors of Arts degree in Urban Studies and is licensed in Property, Casualty, Life & Disability Insurance in the State of Washington.
Shanne is a Customer Service Representative for more than 7 years. She trained customer service representatives from different line of businesses before she became a CSR of Insurance Connections NW. She knew that an independent agency with competitive products, rates and insurance carriers need to be partnered with great customer service.
Shanne’s motto is “Building a great customer service does not happen by accident, it happens by your desire”. She considers her aspiration to help customers with their insurance needs and requests both her passion and her asset.